Frequently Asked Questions

 

What is School Dispatch?

A simple to use technology that automates the collection of absences, late arrivals, and early dismissals.

Instead of parents or guardians calling in an absence, late arrival, or early dismissal  to school staff, they text in to one, central number that encompasses the entire district. This information is verified by our system and protected by a PIN. School staff can see the live update and download as needed.

Why do we need School Dispatch?

Well, you may not, but other organizations have gone the automation route and never looked back. At the end of the day, you need to consider the needs of your school district and see where technology fits in...especially technology that saves you time and money instead of costing you time and money.

How much does it cost?

School Dispatch costs $6 per student per year plus a one-time $1,499 setup fee.

How will School Dispatch save us money?

It depends on what you pay your attendance staff and how many hours they have to spend on the phone and inputca information, but it saves the average school district (3,500 students) roughly 20 hours per day.

Is it secure?

Yes. We take security very seriously. That is why we use a double authentication system. We verify the phone being used and the user must know the PIN to submit the absence(s). A confirmation email is also sent to ensure that the parent submitted an absence request.

Is this easy to set up?

Yes, we make the onboarding as easy as possible for both districts and parents. We have marketing materials for you so you can easily educate the parents/guardians on how to use the system. We sync daily with your servers so all parent/student information is up to date.

What if there are multiple absences? 

Since the system recognizes the phone number the call or text is coming from, it recognizes the potential for more than one absence in a family. The user has the option to select multiple children to record as absent.

What does it look like from the parent's perspective?

Check out the video below to see it in action.